Privacy Policy

Protecting the confidentiality of your personal information has always been an important part of the way we do business. To ensure that we protect your privacy, Town & Country Mutual Insurance Company has adopted a privacy code. We would like to explain to you how we treat personal information you provide to us. 

Collecting, Using and Disclosing Information About You

We collect, use and disclose your personal information in order to provide you with the insurance protection that you have requested. In order to do this, we collect, use and disclose your personal information to:
  • Communicate with you
  • Assess your application for insurance and underwrite your policies
  • Evaluate claims
  • Detect and prevent fraud
  • Analyze business results
  • Act as required or authorized by law.
We collect, and may have collected previously, personal information that is necessary to consider your application or provide you with insurance protection. All personal information is safeguarded with appropriate security measures. 

You may withdraw your consent subject to legal or contractual obligations and on reasonable notice. Withdrawal of consent may prevent us from providing you with the requested insurance product or service. 

For more information about your personal information and its privacy, please feel free to contact the Privacy Officer at: 

By Phone: 519-246-1132 or 1-888-868-5064
By Fax: 519-246-1115
By Mail: Attention: Privacy Officer
  Town & Country Mutual Insurance Company
  79 Caradoc Street North
  Strathroy, ON N7G 2M5

A complete copy of Town & Country’s Privacy Code can be found here.